Privacy Policy

Effective date: June 11, 2026

This Privacy Policy applies to visitors and business contacts who use www.chinneelectric.com and related inquiry channels operated by Chinne Electric.

1. Overview

Chinne Electric ("we", "us", or "our") manufactures and supplies cables and cable support systems. We respect your privacy and process personal information in a lawful, fair, and transparent way.

This policy explains:

  • who is responsible for your data;
  • what information we collect and why;
  • how we share information with service providers;
  • how long we keep data and what rights you may have;
  • how to contact us about privacy matters.

By using the Website or contacting us, you acknowledge this policy. If you do not agree, please do not use the Website or submit personal information to us.

2. Who We Are

Legal / trading name: Chinne Electric

Company positioning: Cables&Cable Management System Supplier

Marketing slogan: Reliable cables & support systems

Address: Yanggu E-commerce Industrial Park, Liaocheng, Shandong, China

Phone: +86 153 1577 3840

Website: https://www.chinneelectric.com/

For privacy requests, use our Contact page or the phone number above.

3. Scope

This policy covers personal information collected through:

  • the Website and its forms (inquiries, quotations, downloads, and support requests);
  • email, phone, WhatsApp, and other channels you use to reach us;
  • cookies and similar technologies on the Website (see Section 8 and our Cookie Policy).

It does not apply to third-party websites linked from the Website. Those sites are governed by their own policies.

4. Information We Collect

4.1 Information you provide

When you contact us or request information, we may collect:

  • name, job title, and company name;
  • email address, phone number, and country or region;
  • message content, product requirements, project details, and files you attach;
  • communication records from follow-up correspondence.

4.2 Information collected automatically

When you browse the Website, we or our providers may collect technical and usage data such as:

  • IP address, browser type, device type, and operating system;
  • pages viewed, referring URLs, session duration, and general location derived from IP;
  • cookie and analytics identifiers (see Section 8).

4.3 Information we do not seek to collect

We do not intentionally collect sensitive personal data (such as health information) unless you voluntarily include it and it is relevant to your inquiry. Our services are intended for business and professional users.

5. How We Use Information

We use personal information for legitimate business purposes, including:

  • responding to inquiries, quotations, technical questions, and commercial requests;
  • providing customer support, order coordination, and after-sales service;
  • operating, securing, and improving the Website and our communications;
  • analyzing traffic and usage to improve content, products, and user experience;
  • complying with law, regulation, court orders, and lawful requests;
  • establishing, exercising, or defending legal claims where necessary;
  • other purposes compatible with the above, or with your consent where required.

We do not sell your personal information.

6. Legal Bases (Where Applicable)

Depending on your location and the activity involved, we rely on one or more of the following legal bases:

  • Contract or pre-contract steps: to respond to your requests and manage a potential or existing business relationship;
  • Legitimate interests: to operate the Website, communicate with prospects and customers, improve our services, and protect our business and users;
  • Consent: where required for non-essential cookies or specific communications;
  • Legal obligation: where we must retain or disclose information to comply with applicable law.

7. Sharing and Third-Party Services

We may share information with trusted parties who assist us, including:

  • Form and CRM tools (e.g. WPForms) to process submissions;
  • Analytics providers (e.g. Google Analytics) to measure Website usage;
  • Map services (e.g. Google Maps) embedded on our Contact page;
  • Sharing or social tools (e.g. ShareThis) where displayed on the Website;
  • Hosting, IT, email, and security providers that deliver and protect the Website;
  • Professional advisers (lawyers, accountants) when reasonably necessary;
  • Authorities or third parties when required by law or to protect rights, safety, and security.

These providers process data under their own policies and, where applicable, under contractual terms that limit use to providing services to us. We encourage you to review third-party privacy policies for services you interact with.

8. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to run the Website, remember preferences where supported, and understand how visitors use our pages.

For details on cookie types, duration, and how to manage preferences, see our Cookie Policy. Where required by law, we request consent before placing non-essential cookies.

9. International Data Transfers

Chinne Electric serves customers internationally. Your information may be stored and processed in China or other countries where we or our service providers operate. Laws in those countries may differ from the laws in your country.

When we transfer personal information across borders, we take reasonable steps to implement appropriate safeguards consistent with applicable legal requirements.

10. Data Retention

We retain personal information only as long as needed for the purposes described in this policy, including:

  • managing inquiries and business relationships;
  • meeting contractual, tax, and compliance obligations;
  • resolving disputes and enforcing agreements.

When information is no longer required, we delete or anonymize it using reasonable measures. Retention periods may vary depending on the type of data and legal requirements.

11. Your Rights

Depending on your location, you may have rights such as:

  • access to personal information we hold about you;
  • correction of inaccurate or incomplete information;
  • deletion of information, subject to legal exceptions;
  • restriction or objection to certain processing;
  • withdrawal of consent where processing is consent-based;
  • data portability, where applicable.

To exercise your rights, contact us via the Contact page. We may need to verify your identity. You may also have the right to lodge a complaint with a data protection authority in your jurisdiction.

12. Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

13. Children's Privacy

The Website and our B2B services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

14. Related Policies

Please also review:

15. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last revised. Material changes will be posted on this page. We encourage you to review this policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

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